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Full-time IT Project Manager

at Go Ape in Frederick, MD

At Go Ape, “live life adventurously” is more than our motto, it’s what we do! We have been providing adventures to over 5 million people in the United States and United Kingdom since 2002. Despite our accelerated growth, Go Ape has stayed true to its core values which are to

1) Inspire everyone to live life adventurously,

2) Provide a tree-mendous guest experience,

3) Be socially and environmentally responsible

4) Do the right thing


The IT project manager is responsible for evaluating the company’s IT needs and executes projects in a controlled and coordinated manner throughout the entire project life cycle. Additionally, confirms that project objectives are aligned with organizational goals and are thoroughly defined, documented, and tested to ensure effective implementation.


Lead changes affecting all core online systems and internal services within the business, doing so in a proactive and controlled manner.
Partner with management team to understand business IT needs and define the company’s requirements at a functional, performance, availability, and security level
Act as subject matter expert on all matters regarding the information technology needs of the business.
Act as primary point of contact for all projects, facilitating all change activity with both internal and external resources.
Design, implement, and maintain IT projects with a structured methodology as to enhance systems, applications, and software.
Provide input on new web initiatives, planning, architecture design, and training of staff.
Deliver training in a group as well as individual setting on newly implemented systems, applications, and software.
Manage quality development frameworks that will enable the business to deliver technical solutions in a cost-effective manner in with company standards.
Ensure the security and monitoring of developed systems along with resolution of any arising issues, are implemented in accordance with release and change control standards.
Comply with data protection legislation and carry out matters of data disclosure in an ethical manner.
Ensure test plans and code are created and executed in line with quality, performance, and business objectives.
Be a brand ambassador for Go Ape and perform all job duties in accordance with the mission and values of the organization.
Performs other duties and responsibilities as required or requested.

Required Qualifications

Bachelor’s Degree in Computer Science or related field, or equivalent education and experience.
PMP, Prince2, or similar project management certification.
At least seven (7) years of experience in a commercial role; minimum of five (5) years of experience in IT Project Management.
Prior experience within high volume, transactional, and availability of web platform developments.
Prior experience managing projects with six figure budgets and defined timelines.
Prior experience working with split development resources, including internal and external agencies.
Prior experience with test program management: BETA program management, UAT testing, and coordination of user test results.
Prior experience managing third party vendors, contractors, and providers.

Preferred Qualifications

Experience working in the recreation, leisure, entertainment, or retail industry.
ITIL v3, Agile, SCRUM experience or certifications is beneficial.
Knowledge, Abilities, and Skills
Business Analysis and requirement definition
Development processes and web based user interfaces
Agile development techniques
Commercial business focus when providing IT deliverable
Excellent written and verbal communication skills.
Problem solving and decision making.
Ability to manage entire project life cycle and change management process.
Ability to multitask across multiple projects and tasks with stringent schedules.

Apply Now!

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Published at 05-15-2017
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