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Part-time Front Desk Agent - Immediate Opening

at Clarion Hotel & Conference Center in Shepherdstwon, WV

· Registers guests and assigns rooms. Accommodates special requests whenever possible.- Post room charges and taxes to guest accounts.· Processes guest charge vouchers and credit card vouchers.- Post room charges and taxes to guest accounts.· Posts guest charge purchase transactions not posted by the front office agent.· Transfers charges and deposits to master accounts· Verifies all account positing and balances.· Monitors the current status of coupon, discount, and other promotional programs.· Understands and knows how to perform check-in and check-out procedures- Understands room status and room status tracking.· Knows room’s locations, types of room available and room rates.· Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.· Coordinates room status, coordinates with housekeeping by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.·

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Published at 08-30-2017
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